Pre Sale Questions
No, you don't need an account to place your order. Simply add the library to your cart and check out. You will receive your download directly to your email inbox!
We don't offer a try before you buy option, however we provide trailers, walkthroughs and detailed descriptions for each library so that you can be confident that you know what you're buying. We also offer freebie versions of most of our instruments which feature a patch from the full instrument!
Unfortunately we are not able to offer refunds on any of our products. The reason for this is that since it is downloadable software, once you have completed your purchase then you have access to the download link and could download the product after receiving a refund.
For sure! We offer a 20% discount to all students and educators - simply email us at email@example.com with proof of your university/college credentials and we will provide you with a personal discount code.
You require internet connection to download the instruments. In the case of instruments authorised via Native Access, those instruments have to be installed via Native Access and can not be authorised without an internet connection.
Most Asked Technical Questions
Kontakt Player is a free sampler created by Native Instruments, which allows you to use certain sample libraries without the need for additional paid software. Kontakt (sometimes referred to as the FULL version of Kontakt) is a sampler which can be purchased from www.nativeinstruments.com. The vast majority of our libraries only run in the FULL version of Kontakt, and therefore you must check that you have the correct version of Kontakt in order to use our sample libraries. Please check the description of each individual product page to find out which version of Kontakt you will need.
NKS brings all your software instruments, effects, loops and samples, into one intuitive workflow – creating seamless integration between NI and other leading developers. It gives you streamlined browsing, consistent tagging, instant sound previews, pre-mapped parameters, Smart Play features, and more. Please note that currently our libraries are not supported by NKS, however we will be updating certain products to be NKS compatible in the near future.
All of our Kontakt based libraries contain samples that have been converted to NCW. This has been done primarily to protect the content within the library, making it more difficult for people to use the samples outside of Kontakt. Certain libraries created by us include a WAV pack which means you can work directly with audio within your DAW.
DAW stands for Digital Audio Workstation. Softwares such as Logic Pro X, Cubase, Nuendo, Pro Tools, Ableton and Reaper are DAWs. In theory, you do not need a DAW to use one of our products, you do however need the correct version of Kontakt. However, if you plan on creating music, we recommend using a DAW to allow you to record and sequence your MIDI for easy playback.
You may use your library on more than one machine, however it is illegal to share, distribute or upload all or part of our libraries in any form. Instruments authorised via Native Access will require you to sign in to you account and has set limitation to TWO computer authorisations. Please read our EULA for a full overview of the conditions.