Frequently Asked Questions

Explore our FAQs, or feel free to message us using the contact form at the bottom of your screen.


I reached download limit. Can I still downlaod?

Where is my Invoice?

Do you offer educational discounts?

Can I transfer my sample license to another user?

I am VAT registered business, can I be tax exempt?

How can I reach you?


What software is required to use Sonixinema libraries?

How do I install my library?

Why Kontakt switches to DEMO when I try use your instruments?

Why won't my library show in Kontakt's Library tab?

How do i use the interface?

Kontakt instrument is loading slow, can I fix this?

How to uninstall or delete a Kontakt library on Mac OS?

How to uninstall or delete a Kontakt library on Windows?

I've registered Serial Number in Native Access, but it is not showing in "Not Installed" tab


Privacy Notice & Cookies


Svg Vector Icons :
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site. privacy policy
You have successfully subscribed!
This email has been registered